AITIA International, Inc. Czetz János u. 48-50., Budapest 1039, Hungary Ph: +36 1 453 8080 F: +36 1 453 8081

Costs Reducing Solution in Customer Services
In case of institutions and corporate enterprises the majority of incoming calls - even above 40 % are simply answerable, routine calls. Employing an operator for handling them would be an unreasonable expense. By the implementation of VOXenter system, your operator will be able to handle other, beneficial jobs.
Reducing costs and booming telephone customer service are important elements of business success.
With the speech-recognition based VOXenter these routine calls can be automatically arranged like never before.
The results: a new call center with even 50% less expenses!
 
Business sector
 
Need more core competences?
 
Imagine your sales executive is organizing a special deal for next week. The details are provided by your operators. Are they able to handle each call? Is there the possibility for lost calls, which means lost business? We can reduce your risk and costs.
A highly demanded product is critical to have, as a good promotion. A regular telephone customer service has the capability for 30-40 high-quality realized calls a day. How about 300-400 calls a day, wouldn't that be more profitable?
 
Public sector: local governments, institutes
 
Slow administration? Want to provide more residential service?
 
"Good morning! I have only one question. What are the required documents for a new passport? - Familiar, isn't it? VOXenter can handle this type of questions easily, than why are you spending money keeping operators for that job? Not to mention the differences the old and the new call center's capability.
We want to reduce cost and offer a high standard solution. On the other hand, our goal is to support institutional work and local governmental services in order to provide their commitment to residential service.
 
Further benefits
  • Featuring VOXenter:
  • Handling information
  • Developing services
  • Supporting social policy
  • Creating dynamic communication
  • Providing coordinated workflow
  • Fulfilling residential requirements
  • Information about required documents
  • Helping tendering operation
  • Helping office routine
  • Social subsidies
  • E-administration, orientation
Benefits
Additional languages on the OPTODERMA portal
25 January 2007
Swedish, Spanish and Finnish
Agent-based Simulations - Index
05 September 2006
artificial ant colony
Meeting management
22 November 2006
with just a few clicks
© 2006. Copyright AITIA International, Inc.
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